Claim for a Refund
Our customer support policies are straightforward, uncomplicated and clear and are drafted retaining your very best curiosity in your mind.
we are often working hard to match your expectations and deliver you top quality items, by the due date.
In case of the subsequent situations you happen to be liable to secure a entire refund of cash (besides any intimate products like Lingeries):
In case of the following scenarios you are liable to get a full refund of money (Apply only on without opting stitching facility on items) :
- Any manufacturing defect in the product ordered by you.
- during transit, The merchandise got damaged and we are not able to provide you with a replacement
- You will get 7 days (from the delivery date) to intimate us that you wish to say for the refund or you need to exchange the products. You may be asked to send a courier back to our address using the spare tamper proof packet provided to you along with your order.
Retun/Exchange or Refund is not applicable on Stitched/Altered Option selected And Replicas items. Once Item Stitch as per customer measurements and ship to them, Please do not ask for refund/return or exchange. Tailormade/Custom made/ Made To Order Items will be similar, Not same. It will not be Returnable/Exchangeable or Refundable. Weather Its Stitch Or Not As Per Your Measurement.
- All Image Under Made To Order Category Are For Reference Purpose Only.
- Items comes under Subcategory Lehengas > Bollywood , Suits>Designer Bollywood, Sarees > celebrity Look are Replicas.
Some Do’s and Don’ts
- Items must be unused, unworn, unwashed and undamaged and must be in their original purchase condition.
- You need to send us the following: Original Product Packaging, Manufacturer’s Containers, Documentation, Warranty Cards, Manuals, and all accessories and with tags attached (if applicable).
- All packaging, including the original manufacturer’s containers, must be unmarked and not defaced in any manner.